FAQ
Frequently Asked Questions (FAQ)
Orders & Processing
Q: When will my order be processed?
A: Orders are typically processed within 1–3 business days (Monday–Friday). Processing begins once your payment clears and your order details are confirmed.
Q: What is the order cut-off time?
A: Orders placed before 2:00 PM (CST, GMT-06:00) Monday through Friday are usually processed the same day. Orders placed after this time are processed the next business day.
Shipping & Delivery
Q: How long does delivery take?
A: Most orders arrive within 10–15 business days (Monday–Friday) after shipment. Including processing, the total estimated delivery time is 11–18 business days.
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email so you can monitor its progress with the carrier.
Payment Methods
Q: What payment methods do you accept?
A: Warm Lifes accepts a variety of secure payment options, including:
- Google Pay
- Shop Pay
- Apple Pay
- PayPal
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Elo
- JCB
- UnionPay
All transactions are encrypted and secure.
Returns & Refunds
Q: What is your return policy?
A: We strive for your satisfaction. For full details on eligibility and instructions, please refer to our Return & Refund Policy page. (Available in the footer menu under Return & Refund Policy.)
Q: How do I start a return?
A: Contact our support team at contact@warmlifes.com with your order number to begin a return. Our goal is to assist you quickly and efficiently.
Contact & Support
Q: How can I contact Warm Lifes?
A: We’re happy to help! You can reach us:
📧 Email: contact@warmlifes.com
📞 Phone: +1 (817) 663-8217
🕐 Hours: Mon–Fri, 9:00 AM – 5:00 PM (CST, GMT-06:00)
Q: How quickly will you respond?
A: We aim to respond to all inquiries within 24 hours during business days.
Company Info
Store Name: Warm Lifes
Address: 2812 Hale Ave, Fort Worth, TX 76106, United States.